Setting the Cashier in the Receipt

This information is intended for users from Russia and Ukraine.

Online Cash Register for Russia Online Cash Register for Ukraine

In HelloClient, each location can be configured to specify which employee will be listed as the cashier in the receipt.

Three modes are available:

Default mode

The receipt always shows the employee who processes the sale.

• No special settings are required.
• The employee who created the sale will be shown in the receipt if their Tax ID (INN) is specified.
• If the employee does not have a Tax ID, the receipt will not process — the cash register will return an error.
• To avoid issues, make sure employees’ Tax IDs are filled in their profiles.

This mode is suitable when all employees work with the cash register and have a Tax ID.

Default cashier, only for employees without a Tax ID

If the payment is processed by an employee with a Tax ID, their Tax ID will be used in the receipt.

If the payment is processed by an employee without a Tax ID, the system will use the default cashier instead.

1. Go to Settings > Locations
2. Open the profile of the required location.
3. In the “Default cashier” field, select the employee who should appear in receipts.
4. Save the location settings.

This option is useful when you have several cashiers, but sometimes payments may be processed by employees without a Tax ID.

Example: trainees who are not officially registered yet.

Always use the default cashier

For all payments, every receipt will always show only the selected default cashier.
Tax IDs of other employees will be ignored.

1. Open the location profile and select a default cashier 2. Enable the checkbox “Always use the default cashier”

This mode is suitable when all receipts should be issued under a single responsible employee.