Difference Between the “Products & Services Report” and “Order Profit”
The data in the “Order Profit” and “Products & Services Report” are different.
This happens because these reports answer different questions and calculate data using different rules.
Let’s review each report separately and look at an example to understand the difference.
“Order Profit” Report
Section titled ““Order Profit” Report”This report shows the overall company profit from orders.
How it works:
Section titled “How it works:”- the report includes all products and services within an order;
- the total amount is calculated for the entire order;
- the report includes filters by order creation date and closing date:
- By creation date — total of all created orders.
- By closing date — total of closed orders only.
- if products or services in an order change over time, the report updates.
Learn more about the “Order Profit” report
Products & Services Report
Section titled “Products & Services Report”This report shows a ranking of products and services added to orders and sales.
How it works:
Section titled “How it works:”- the report is generated per item, not for the entire order;
- each item is recorded in the period when it was added;
- data does not move to other periods even if the order is closed later.
Learn more about the Products & Services Report
Example: One Order — Different Reports
Section titled “Example: One Order — Different Reports”- 01.12.2025 — order created and service “Glass Wrapping” added
- 01.01.2026 — service “Bumper Wrapping” added to the same order
- 01.01.2026 — order closed and paid
How this appears in reports
Section titled “How this appears in reports”Products & Services Report:
- “Glass Wrapping” → December 2025
- “Bumper Wrapping” → January 2026
“Order Profit” Report:
- both services appear within one reporting period
- if viewed by creation date → December 2025
- if viewed by closing date → January 2026
What to Use
Section titled “What to Use”- For analyzing overall company profit — “Order Profit” and “Sales Profit”.
- For analyzing individual product and service performance — Products & Services Report.