Skip to content
HelloClient

Zadarma Telephony

Integration Features:

Section titled “Integration Features:”
  • 🔔 Real-time call notifications
  • 👤 Automatic redirect to the client card (if the number exists in the database)
  • ➕ Create a new client (if the number is not in the database)

How to connect the integration?

Section titled “How to connect the integration?”
  1. In HelloClient:
  • Go to “Settings” → “Integrations” → “Telephony”.
  • Copy the notification link (webhook).
  1. In the Zadarma dashboard:

  • Go to “Settings” → “Integrations & API” → “Zadarma Services” → “Event Notifications”.

  • In the “PBX Calls” section, paste the copied link → click “Add”.

  • Activate only the NOTIFY_START event (call start notification).

  1. Testing:
  • When receiving or making a call, a notification will appear in HelloClient:
    • Click it → the client card will open (if the number exists in the database).
    • If the number is not in the database → the new client creation form will open.

If the integration does not work:

Section titled “If the integration does not work:”
  1. Check event permissions in Zadarma (only NOTIFY_START should be active).
  2. Make sure the API key is valid and not expired.
  3. Reload the HelloClient page → clear the browser cache.

You might be interested in:

Section titled “You might be interested in:”