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HelloClient

Mango Office Telephony

Integration Features:

Section titled “Integration Features:”
  • 🔔 Real-time call notifications
  • 👤 Automatic redirect to the client card (if the number exists in the database)
  • ➕ Create a new client (if the number is not found in the database)

How to connect the integration?

Section titled “How to connect the integration?”

  1. In HelloClient:

    • Go to “Settings” → “Integrations” → “Telephony”.
    • Copy the notification link (webhook).

  2. In Mango Office dashboard:

    • Enable the API service in your Virtual PBX (VPBX) settings.
    • Go to “Integrations” → “API Connector”.
    • Paste the copied link into the “External system address” field.
    • Enable the option “Certificate issued by a trusted authority” (for secure connection).

  3. Activate notifications:

    • In HelloClient: Settings → Your Profile → Notifications → enable “Incoming call”.
    • In Mango Office: make sure notifications are activated in the profile settings.

How it works:

Section titled “How it works:”
  • When a call comes in, HelloClient will display a clickable notification:
    • If the number is found in the database → the client card opens.
    • If not found → a new client creation form appears.

You might be interested in:

Section titled “You might be interested in:”